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|Shipping and Returns|
|Where do you ship from?|
|Our FOB point for shipping in Canada is Richmond, British Columbia.
Our FOB point for shipping in the USA is Blaine, Washington.
*Please note that all USA shipments require a Federal Identification Number.
|How much is my shipping?|
|Shipping will be calculated based on the size and weight of your shipment at the time of invoicing. For items labelled TRUCK, we recommend pallet shipping and extra freight charges may apply. If you require a shipping estimate, please contact us.|
|What is your return policy?|
|Returns or damages must be reported within 7 days of receiving merchandise for an authorization number and to arrange replacement or credit. Unwanted or undamaged returns will not be accepted without prior authorization and a 20% restocking fee + freight will be charged. Original packaging must accompany all returns.
Please contact us if you need to return an item.